"Bustamove Removals" got busted with $80,000 fine
（日本語は英語の後に）
According to a recent article of Sydney Morning Herald, it was the biggest fine in the last quarter issued by Fair Trading NSW whom received over 40 complaints about this dodgy removals company in Queensland.
Moving is stressful without any drama…
The accusations were shocking; loss of items, damaged goods, no receipts, contracts or insurance, items to arrive late or delivery times changes without notice. One woman claims that she paid over $10,000 after taking a loan to pay the removalist. They took the money and “never came anywhere near us”.
As a relocation agency in Sydney, this is especially alarming as we have many intrastate clients who may find their own removalist. We engage various service providers for our relocation clients, whether it be transporting furniture or child minding or garden maintenance, depending on their needs. It is our practice to check their reputations, other competitors and ask the “right questions” if we have never worked with them before.
If you are engaging a removalist, ask if it is a flat fee or hourly rate. Check if it costs more with stairs, heavy or bulky items. Check if the move went over estimated time. And definitely check whether or not it is a subcontractor who is actually moving your stuff.
In any case, we sincerely hope these service providers do the right thing and if you are moving, we hope you find right people to help because we understand that, without any such dramas, moving can be a stressful event.
DISCLAIMER
The information in this article is of a general nature. While care has been taken preparing this information The Kathryn Hall Agency does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any other purpose that the article may be used. Kathryn Hall Real Estate accepts no liability for any loss or damage (whether caused by negligence or not) resulting from use of information.
罰金＄80,000！悪徳 引っ越し業者にご注意
先日、シドニー・モーニング・ヘラルド紙で消費者から４０件を超えるクレームを受け、州に多大な罰金を課された引っ越し業者の記事がありました。荷物の損失・損傷、領収書・契約書・保険もなく、約束した日時に来ない、挙げ句の果てには、事業登録に関しても詐欺があったということです。ローンまでして$10,000 以上も払ったが、その後音沙汰なし、という被害にあった女性もいました。
多くのお客様が豪国内移動をご自分で手配するリロケーション・エージェンシーのキャサリン・ホール・エージェンシーでは、このようなニュースは人ごとではありません。弊社でも、引っ越し業者だけでなく、ベビーシッターや庭師など、お客様の要望に合わせて色々な業者を仲介しますが、初めてタッグを組むところは、評判チェックや他者との比較はもちろんですが、適当な判断をするための『問い合わせ』内容にも鍵があります。
引っ越し業者なら、費用は時間なのか、一律なのか。階段、重い大きなものには別料金が発生するのか、見積もりの所要時間を超えたら料金はどうなるか、実際荷物を動かすのは下請け業者なのか、など、しっかり最初に聞いておく必要があります。
とにかく、業者が堂々とこれほど派手な詐欺をするのはいただけません。引っ越しする側にとっては、色々な手配を一度にしなくてはならないし、何もなくても大変なことなのですから。モラルのある業者を選ぶことが大切ですね。
